Monticello Pet Hospital & COVID 19

The health and safety of our patients, staff, and community is our number one priority. Please be assured that while we are taking extra precautions to reduce the spread of COVID-19 (coronavirus), we are still committed to providing exceptional care to your pet.

To assist us in our prevention efforts DO NOT ENTER OUR BUILDING, we ask that you please follow the following steps:

Wellness Visits:

  • Upon arrival STAY IN YOUR CAR
  • Call us to let us know you have arrived
  • Staff will call you for the medical history
  • Staff will come to your car to get your pet & bring into our clinic with our leash
  • Doctor will do an exam and call you with the results, recommendations
  • Staff will generate your invoicing and call you in the car for a credit card payment
  • Once everything is completed the staff will bring your pet out to the car for you

Surgery/Procedure/Dentals:

  • Staff will call you night before for surgery check-in, authorization paperwork
  • Authorization will be emailed to you for your signature.
  • Once signed, scan or take picture of it and email back to us at info@montipet.com (We MUST have authorizations to move forward with these services)
  • Upon arrival day of surgery/procedure/dental…STAY IN YOUR CAR
  • Call us to let us know you have arrived
  • Staff will call you for the medical history, so over the steps for the day
  • Staff will come out to get your pet (using our leash).
  • Once procedure is complete; medical staff will call you to go over everything.
  • Once invoicing is complete our staff will call for credit card payment over the phone
  • Upon arrival for pickup, call our office and we will bring your pet.

Pharmacy/Refills:

  • Call our office for a refill
  • Our staff will refill or get Doctor approval to refill
  • Our staff will call you with credit card payment
  • Upon arrival to pick up STAY IN YOUR CAR
  • Call us to let us know you have arrived
  • Our staff will run it out to you

We want to take this opportunity to THANK YOU for your cooperation!  We strive to keep our staff & or pet owners safe during this crisis!  Phone:  763-295-3410

*PLEASE WATCH FOR TELEMEDICINE UPDATE!